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Creating and Tracking Work Orders

Once you’ve identified the assets you want to manage, you can create a work order to assign inspection or maintenance tasks to a mobile worker. You can review and track existing work orders from assignment through completion.

 

Creating a Work Order

  • Open the Facility Inspection widget  
  • Select an ambit.  For more information, see Calculating Asset Status  
  • Select a Structure Parameters

 

    • For an inspection work order, calculate structures using the All Structures-(Default) parameters
    • For a maintenance work order, calculate structures using the Maintenance parameters, which will only return results for structures that have an inspection status other than Good
    • For more information on calculating structures, see Defining Structure Parameters
  • Calculate structures in an ambit 
  • Click the Create Work Order button at the bottom of the structure results table 
  • In the Work Order window:
    • Enter a name for your new work order in the WO Name box.
    • Select an assignment type from the WO Type drop-down menu - select Inspect T for a transmission inspection work order or Maintenance T for a transmission maintenance work order.
    • Enter at least one tag in the Tags box. Separate tags with commas.
    • Select the user who will receive the assignment from the Crew drop-down menu, or leave the default menu option in place if you’d like to assign a user later.
    • If desired, enter a due date in the Due Date box or click the calendar icon to select a due date from the calendar.
    • Select an inspection type from the Inspection Type menu.
    • Click Assign to save the work order and assign it to the user you selected earlier.
    • If you did not assign a user, click Save to create the work order without assigning a crew. For more information on assigning saved work orders, see Updating, Assigning, or Deleting a Saved Work Order below.

 

Tracking Work Orders

Work order status updates in real time as mobile users take action on the assignment. The status updates when a user saves the work order (Saved), when a user assigns the work order to a crew (Assigned), when the assigned user opens and syncs data for the work order (In-Progress), and when the assigned user syncs data for all structures included in the work order (Complete).

  • Open the Facility Inspection widget  
  • Click on the WO Library tab.   All your current work orders will display in the work orders table.
    • Click any column header in the work order table to sort the table.

  • Click the Filter button to filter the work orders displayed in the table. 
    • Choose an option from the Select Filter Column drop-down menu to determine how you'll filter the results.
    • Choose an option from the operator drop-down menu to determine whether you'll filter for results equal to, not equal to, or like your search term.
    • Select a search term from the drop-down menu or type a value in the search term box.
    • Click Apply Filter to filter the work orders table.
    • Click Filter then click Clear Filter to remove your current filter and display all work order results.

  • Click any work order in the table to zoom to its location in the map and highlight its ambit boundaries.
  • Click Open to review the assigned details for the highlighted work order.

 

Updating, Assigning, or Deleting a Saved Work Order

  • Users can update, assign, or delete work orders with the Saved status.
  • Click any work order with Saved status in the WO Library table to highlight it
  • Click Open to view the work order details.
    • Modify any details you want to change
    • Click Update to save the work order.
    • Select a user from the Crew drop-down menu
    • Click Assign to assign the work order to a mobile device user.
  • Click any work order with Saved or Assigned status in the WO Library table to highlight it
    • Click Delete to delete the work order.
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